May 15, 2012

Infinity Info Systems Wins QlikView’s Implementation of the Year Award

Infinity Info Systems, a premier provider of customer relationship management (CRM) and business analytics solutions, was awarded QlikView’s Implementation of the Year Award for North America at Qonnections 2012. Qonnections is QlikTech’s annual global partner summit.  More than 950 partner attendees from around the world gathered at this year’s event to share best practices for sales and support of the QlikView Business Discovery platform.

This award is given annually to the partner with the best QlikView deployment as measured by customer satisfaction, technical proficiency, and overall value. Leveraging Life Sciences industry expertise and enterprise-level technical ability, Infinity empowered a pharmaceutical salesforce with key analytical information so that they could reach more people with their life-changing drugs. The implementation started out with just eight people; however the business value was immediate and tangible that the dashboards and analytics were expanded to the entire sales force including the management team. QlikView is now used daily by over 160 people at the pharmaceutical company.

“One of the key reasons for the implementation success was Infinity’s understanding that existing processes do not change overnight and that the most effective solutions are often evolutionary, not revolutionary,” said Roy Hwang, Director of Business Intelligence, Infinity Info Systems. “By shaping Business Intelligence (BI) around a business as opposed to requiring wholesale changes to IT and data flow, Infinity was able to deliver an easy, intuitive application that allowed the sales force to make better decisions with accurate data delivered fast.”

“This award is a tribute to the work the entire Infinity Info Systems team has done over the year and we are pleased to bestow this exceptional level of recognition to Infinity,” said Peter McQuade, vice president of Alliances and Partner Sales at QlikTech. “Infinity’s commitment and partnership in working closely with their customers and understanding how to unleash business value through analytics is the driving force behind their success.”

Infinity Info Systems has developed differentiated BI solutions in the Life Sciences industry using Microsoft Dynamics CRM to help clients gain key insights into their business to improve productivity, increase profit margins and reduce costs. Infinity Analytics displays Key Performance Indicators (KPIs) for specific business areas via interactive dashboards which display trends, results, and provides visibility into real-time business performance.

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About Infinity Info Systems
Founded in 1987, Infinity Info Systems specializes in customer relationship management (CRM), business process automation, and business analytics solutions for clients in the manufacturing, life sciences, and financial services industries around the world. Infinity’s industry technology solutions, services, training and support help organizations become more profitable by improving sales, marketing and customer service effectiveness and gain access to information when and how they need it. Infinity has trained more than 130,000 professionals and successfully implemented more than 3,500 CRM systems, and as a 2013 Microsoft Inner Circle member, has received numerous top industry awards. For more information, call 800.354.4228 or contact us online.

Media Contact:
Kathleen Ferrie
(646) 747-6398