Application & Infrastructure

APPLICATION-SUPPORT

Have questions that transcend the help desk?

We’ve found that while the majority of support issues can be handled by a Level 1-3 service desk, the small remainder is made up of big questions. For those larger queries including application design, infrastructure, and cloud migration, we’ve created a fully-integrated, extended support team including high-level, industry-specific product specialists and system consultants.

Enter Infinity Application Support

Internal management and maintenance of your enterprise applications demands a hefty, ongoing allocation of time and resources.  For queries including application design, upgrades, infrastructure & cloud strategy, Infinity has a fully-integrated, high-level, industry-specific product specialists at your disposal. Our system experts work with your business, understanding your process and implement solutions from start to finish including:

  • Requirements Analysis
  • Custom CRM application development
  • Application testing and maintenance
  • Deployment to Public or Clouds
  • Upgrades
  • Ongoing support (Managed Services)

Additionally, clients who have worked with Infinity on consulting or implementation projects retain their existing system design experts as an extension of their ongoing support team for future upgrades or solution implementations.


INFRASTRUCTURE-SERVICES

With today’s complex networks, server infrastructure, virtualization & cloud offerings it’s not easy for any business to stay ahead of the curve leveraging the newest technologies to improve business processes and drive down the TCO.

Enter Infinity Infrastructure Services

Infinity has the technology experts that your business needs to find the right strategy for your organization. Public Cloud or Cloud, On-Premises or Hosted solutions, Infinity’s offerings can live where ever you want it to. We can work with your business strategy or help you develop a new one.

As a Microsoft Cloud Accelerate partner all of our solutions are “Cloud Ready” and grow with your business. For companies that require a deeper level of security and compliance Infinity understands that not all data should live in a shared and public cloud datacenters. Unlike other CRM, BPM and BI competitors, our solutions are platform agnostic and can work with whatever IT strategy is required. Our IT experts know the industry and will work with your IT team to develop or conform to your business goals.